This timely new resource brings you the complete collection of cardiology reviews from the popular Harrison’s Online website. Here prominent clinician/investigators present commissioned summaries of
Streetwise Low-Cost Web Site Promotion gives you the tools and tips you need to win the war over Internet real estate. Filled with practical advice that can be put to work immediately--and cont
The Heart of Change is the follow-up to John Kotter's enormously popular book Leading Change, in which he outlines a framework for implementing change that sidesteps many of the pitfalls common to org
This student-friendly text on the current economic issues particular to engineering covers the topics needed to analyze engineering alternatives. Students use both hand-worked and spreadsheet solution
The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. From the preemine
Occupying the broad middle ground between cutthroat competition and outright merger, a strategic alliance can be almost any collaborative arrangement by which companies share capital, technology, dist
The best-selling front-line customer service book ever published is now better than ever. More than a decade after the debut of Delivering Knock Your Socks Off Service, this newly revised edition intr